Diagnostic Clarity and Build Adoption | conditions

Diagnostic Clarity Commitment

If the final readout does not give leadership an agreed primary constraint, the evidence behind it, and a practical 90-day action plan, we keep working for up to four additional weeks at no charge.

Build Adoption Commitment

If the agreed workstreams are not configured, documented, and in use by the team at the end of the Build, we keep working at no additional fee until they are.

Eligibility

The Diagnostic Clarity Commitment applies to Revenue System Diagnostic engagements. The Build Adoption Commitment applies to Focused Build and Integrated Build engagements.

Participation

Both commitments assume an executive sponsor, agreed CRM and data access, the working time committed at kickoff, and availability of the people named in the scope.

Scope and baseline

The workstreams in scope, the people who will use them, and the agreed baseline are recorded in writing at kickoff. Work added after kickoff is scoped separately.

Exclusions

Factors outside our control, including withheld access, unfilled key roles, a change of sponsor, or major market disruption, pause the commitment window.

Neither commitment guarantees revenue growth, win rates, closed deals, or cycle-time reduction.

Remediation

Remediation is continued work, not a refund, and is delivered by the same lead who ran the engagement.